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Susan West

Associate Professor

EDUCATION HISTORY

  • BA - Stephen F Austin State Univ
  • BS - Stephen F Austin State Univ
  • MA - University of Arkansas

Susan E. West holds two degrees, a Master of Arts from the University of Arkansas and a Bachelor of Science from Stephen F Austin State University.  After leaving the private sector of Hotel Management, she began teaching in 2006.  She is currently an Associate Professor of Agriculture and Tourism at ֱ. 

She teaches several tourism courses.  She has been a state judge for ProStart since 2005 and was former Director of Culinary and Hospitality at NorthWest Arkansas Community College. She has been a judge for Iron Chef, Arkansas Hospitality Association and Iron Skillet Competition with the Arkansas Parks and Tourism Department. She is a Certified Hospitality Educator (CHE) through American Hotel and Lodging Association. She is also a Travel Marketing Professional (TMP) from Southeast Tourism Society and also serves on their Board of Directors.  She recently served as the chair for the Eclipse Committee for the campus where she worked with a team that aided in bringing thousands of dollars for ten Registered Student Organizations. 
She is ServSafe food and alcohol certified from the National Restaurant Association and teaches sanitation courses throughout the state. She has been a guest lecturer with Arkansas Hospitality Association and Bed and Breakfast Association of Arkansas, and has guest spoken to tourism organizations about AI.   She has worked with publishers to create content in several textbooks and has published.  In total, she has been awarded over $134,000 in grant money, including a Teaching Innovation and Technology grant that focused on utilizing virtual reality as an aid in training empathy to tourism students.  Susan is a member of SKAL, an international tourism organization and has served in all leadership roles including voting delegate for Arkansas.   She served as faculty advisor of Hospitality Society for twelve years. She was the faculty advisor of the Resorts and Recreation Learning Living Community.  She also serves on the Board of Directors for Southeast Tourism Society, as well as Main Street Russellville. Susan resides in Russellville with her husband Howard of 34 years.  Together they have a 29 year-old daughter, a 33-year-old son, and two delightful grandsons.

Published Works

Bradley, M., Brian, M., McChesney, J. & West, S., (2023) Considerations to Improve College Student Involvement and Retention Kentucky SHAPE Journal Vol. 61 No. 1
Herring, Madison The Arkatech September 28, 2023 Vol 100 No12 “A Look Into the Wild West” Cover page, first article
ֱ Social Media campaign “#³ձ𳦳±Ա岹” October 4, 2023, nominated by an ATU student not in our program
Expert Commentary featured for Best Travel Cards for Wallet Hub (September 2023) 
West, S. (May 2023). Selected as editor/reviewer for all eight modules of The World Food Safety Organization – “The Advanced Food Handler -Essentials of Food Hygiene *launch date unknown
Chapman, A., Bradley, M.J., & West, S. (2023). Food as culture: A review of culinary cultural heritage. Red Dirt: An Outdoor Recreation and Tourism Blog. 
2024 Eclipse Resources for Arkansas Communities University of Arkansas Create Bridges Website 
“I am First-Gen” Feature on Arkansas Tech Facebook and Instagram post November 21, 2022 
“The rebuilding of a historical building: Williamson Hall Renovation Completion. ArklaTech March 22, 2022 Interviewee
“Coming Home to Williamson Hall.” Tech Action March 15, 2022 Interviewee
“2024 Eclipse’s Effect on Local Tourism Topic for April 7th ATU Web March 15, 2022
“Preparations Underway for 2024 Eclipse in Arkansas” ATU Web April 7, 2024
“Fast Food Lovers” editorial Guest Blogger November 8, 2022 2023’s Best Cities for Fast Food Lovers 
Announcement of VP for SKAL Arkansas Movers and Shakers January 28, 2019 
“ATU Summer Grads Look to Journey Ahead, ATU Web August 12, 2017 
“Summer Culinary Institute for Girls June 5-9” ATU News May19, 2017
“Culinary Camp Returns to Campus” ATU News May 6, 2016
“Hospitality Students Tour NYC Hotels” ATY Mews November 17, 2015
Arkansas Democratic Gazette “ATU camp preps girls for culinary careers” Thursday June 23, 2011 (River Valley and Ozark Edition pages 4-7)
Arkansas Democratic Gazette “Bentonville hotel on quirky list” by John Magsam July 26, 2013 
West, S. “Shining for the fall” Journal of Hotel Business Manage 2013, 2:1 

Published Content, Video

Strategies for Engaging College Students on Their Journey to Graduation” co-present with Michael Altman for Knowledge Matters and eDynamic Learning April 10 2024   
KAUF Radio -an NPR affiliate through the University of Arkansas, Caruth, David “Anticipation Builds Around Solar Eclipse” Interviewee April 2 2024       
TECH TV Interviewee for eclipse April 8 2024             
KARK 4 “ֱ preparing for eclipse, making thousands of dollars off                      parking” Interviewee March 12 2024 
THV 11 “Arkansas Tech Students Prepare for 2024 Total Solar Eclipse” interviewee March 8                                                  2024 
Featured THV11 “ֱ to Host Event with NASA” interviewee February 19             2024 
Featured KATV Channel 7’s Good Morning Arkansas October 13 2023
Agri Health Network “That Farm Life” Agritourism and the 2024 Eclipse with Susan West
     
Alethes Reality The Spotlight Cass Capen Housely & Susan West November 8, 2021
Alethes Reality ATU Spotlight Week: Susan West September 9, 2021 
&Բ;“Williamson Hall: The Journey Home 2021 Voice over for video 
Video Spotlight for Knowledge Matters, 2019 
“ATU Graduates Reflect Upon Achievements” ATU Web December 15, 2018 
Video to ATU Board of Trustees Mission Statement 2016 
Arkansas Tourism Hospitality Educational Foundation Scholarship Foundation Video 2015   
West, Susan E. Interview “Women’s Foundation of Arkansas Oral History” Butler Center for Arkansas Studies, Central Arkansas Library System. April 25, 2014

Published Content, Book Chapters and Reviews

2023    West, S. Created Power Points for all nineteen chapters for Pearson Book Introduction to Hospitality 9th edition
2022    West, S. & Unwer, P. Conference Proceedings SETTRA Academic Symposium Utilizing VR Scenarios to Aid Student Empathy in challenging interactions”
2020    West, S. E. “Epidemics, Pandemics, and Business Interruptions: The current coronavirus crisis and the hospitality industry impact”. Supplemental to Hospitality Today: An Introduction
2018    West, S. E. & G. Ojie-Ahamiojie “Careers in the Hospitality Industry Hospitality Today: An Introduction Kendall-Hunt 17th Edition
2017    West, S E. Editor Journal of Hotel Business Management 
2016    Editor Chapters 2 &3 of The Hospitality Experience Pearson-Prentice Hall
2016    Reviewer textbook Hotel Accommodation Management Rutledge Publishing
2015    Peer-review two papers for publication for Horizon Research
2014    Editorial Board Universal Journal of Food & Nutrition Science
2013    Reviewer for Principles of Hospitality, Travel and Tourism 1st Edition Cengage Learning reviewed Chapter 1&3, as well as 7&9
2012    Reviewer for Vallen&Vallen Check In-Check out 9th Edition reviewed all 8 chapters
2010    Text reviewer Hayes&Neinemier Foundations of Lodging Management 4 chapters
2002    West, S.E. Book Review East Texas Historical Journal (Spring)

Honors and Awards

2024  Tourism Teacher of the Year                                                                              
2024  Nominated for Faculty Excellence Award in Teaching *ineligible not tenured             
2024  Nominated for Tourism Person of the Year for Arkansas                                                
2024  ATU Alumni Association Faculty Member of the Game September 16 Football          
2023  Nominated for Faculty Excellence Award in Teaching *ineligible not tenured               
2023  Invited Stoler selected by two students to present their stole Diversity and Inclusion     
2019  Nominated for the Faculty Excellence Award in Teaching *ineligible not tenured       
2018  LLC Advisor of the Year                                                                                                
2017  Honorary Stoler for Department of Diversity and Inclusion                                          
2015  Nominee, Professor of the Year Student Government Association                                   
2014  Nominee, Professor of the Year Student Government Association                                 
2013  Chef Mentor of the Year, Arkansas Hospitality Association, Pro Start                           
2009  Outstanding Student Organization Advisor, Black Student Association                    
2006  Gamma Beta Phi Honor Society-Halls of Excellence in Teaching                                 

Recently Taught Courses

  • HA 2063 - GUEST RELATIONS
  • HA 2903 - CASINO OPERATIONS
  • HA 2993 - SP: CASINO OPERATIONS
  • HA 4114 - INTERNSHIP
  • IPBL 4893 - COLLABORATIVE SOLUTIONS
  • RP 4001 - INTERNSHIP PREPARATION
  • RP 4119 - MASTERY IN PROF PRACTICE
  • RP 4993 - SP: CAMPS CONFERENCES & EVENTS

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